AI IT’S HAS SOMETHING TO DO WITH YOU (AI: The things that close to the new generation)
Pheerakarn Sirivejabandhu
22.04.2021 —
When consumer’s behavior changes completely, mobile and internet become the fifth factor for life. When you open your eyes in the morning, a smart watch can analyze sleep quality to serve you immediately before breakfast. It makes the lives of millions people today as if they were in the opening scene in the futuristic city of sci-fi movies. Our world could never have reached this point and move on in the future without many technologies and the technology for the future such as; Artificial Intelligence (AI). It is a system that processes, analyzes and insights on the computer. This system was developed as close to the human brain and intelligence with a high accuracy. It is also able to solve problems effectively from existing data in the warehouse or Big Data. It is along with the challenges of developing artificial intelligence technology and making it can learn and predict or create knowledge. It is called the development of computer learning or Machine Learning so that the computer is most efficient, easy to use, and convenient, saves time and budget, and provides the most convenience to human users.
1. Artificial intelligence and Business
Artificial intelligence technology is now being used in many different ways. In the business, these technologies are often used to reduce costs and increase efficiency in many different parts. For example, working like a manpower that can analyze solutions to problems and resolve them automatically based on available information. This technology can accurately analyze various information to generate huge income for the business and build good relationships with customers as well. Chat bot or the smart reply system is one another sample. It is an artificial intelligence developed to communicate and interact with humans in a natural way by applying the principles of Natural Language Processing (NLP) and Natural Language Understanding (NLU) to create a conversation like a real human. As the system can communicate effectively and understand human language very well so Chat Bot has been very popular in the business. It used to create Customer Relationship Management (CRM) in terms of responding to customer problems, selling, sending information about business promotions. In some cases, it can also help close a sale through a recommendation, create a receipt or a basic document. As a result, all businesses use this Chat Bot technology widely, for example:
- Bot can provide basic legal advice about housing and parking for the people of the government
- Help to check-in, check the flight, and also answer the question about traveling in the airport
- Collect consumer opinions from messages received and process them. This could lead to innovations in products and services to businesses as well. For example, a spa shop finds the needs of customers and asks what kind of massage. Or ask about how the scent is used in the store or it will guide to improvements in the service to be more efficient.
- Collect the debt service from the user through the message of the banks.
- In addition, the Chabot can analyze and provide information that interests users more efficiently through their usage history. This helps the media and publishing to serve news and articles to interested users in a precise point.
2. Artificial intelligence and Daily life
Besides providing enormous benefits to the business, artificial intelligence technology can provide convenience to everyday life. It’s like everyone has a personal assistant that is available 24 hours a day, including creating entertainment and making you laugh. For example
- Google Image search: Make it more convenient to search through image search on Google. This is undoubtedly the result of artificial intelligence technology development. In the future, image search can be one of the keys to SEO or Search Engine Optimization. When users search for certain images, your product images may appear as the first image of the search and lead to sell the product.
- Siri and Google now: This interactive voice from an intelligent personal assistant is also undoubtedly one of the products of artificial intelligence technology development. It now covers all major languages around the world. This personal assistant is able to process information from a variety of functions in a more amazing way than Abdul. ‘Asked and answered’. You can ask whether its weather, current temperature to the future, schedule and meeting, sleep quality, your basic health graph, song request, and movie request. It is a person who can help find something from the internet or even be a friend to talk to when lonely. The intelligence which this assistant has will make the daily life and work life of the user more perfect, more comfortable. In the future, we will see more efficiency and productivity than today and the businesses may be able to make the benefit from the data that is available on this smart assistant.
- Reface App ‘The new entertainment powered by artificial intelligence technology’: Nowadays, online communication can reach in a variety of formats, such as; text, images, audio, video, or GIFs. All formats have different content. Sometimes comes with knowledge or entertainment. Social users find the ways to communicate in order to make communication the most effective. Reface App is one of the communication options. It uses artificial intelligence innovations to produce media, images, videos and GIFs for less than 1 minute. The app combines the most popular or famous scenes together. Users can take a picture and upload images of users' faces or other people into the app and create funny videos or memes to communicate on social media. Those popular images and videos are transformed and insert the face of the user or the people which they choose to wear. It can be used easily, editing knowledge is not required at all. As long as you have this app, you can easily create your own communication style.
From all of the above details, it is clear that artificial intelligence technology is closer than people think. If we choose to use technology appreciably, it will greatly benefit not just in terms of money. This advantage will make life balance more comfortable. In some cases, these technologies can also break the limits of human beings. Until now, technology that seemed hard to understand in the past has turned into an incredible amount of smiles and laughter for its users. It hopes that from today onwards, technology will continue to evolve to bring the best to humans.
